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Shipping & Returns

Shipping Policy

FREE SHIPPING
We offer FREE SHIPPING on ALL orders. 

Standard Delivery:

  • Estimated delivery time 3-7 business days.

  • All order processing occurs on business days only, which are Monday through Friday, from 9 am to 4 pm EST. Orders placed on Saturdays, Sundays, holidays, or after 4 pm EST is processed the next business day. All packages are delivered Monday through Friday.

  • Stock items ship out within 24-48 hours unless otherwise noted.

  • Large quantity purchases may add 1-3 business days to shipping. Item(s) may also be bulk packed.

  • Items that are made to order ship out in 5-7 business days.

  • Custom items can take between 5-15 business days to ship.

  • Taxes on importing are not included in the commodity price or freight fees

Return & Exchange Policy

  • All products to be exchanged must be returned to their original packaging along with the original sales receipt within 14 days from the date of purchase (The product should be in its original condition)

  • If you do not have your purchase receipt, exchange will not be possible

  • Repairs of the products damaged due to Wear & Tear will be entertained at management discretion Within 6 months of the purchase, Please note that the management has the right to assess the age & condition of the returned goods prior to offering a repair or exchange (Terms & Conditions Apply)

  • Disclaimer for certain item category not eligible for return due to hygiene region, i.e. cosmetics/undergarments etc.

  • Upon request, and at our discretion, we may exchange defective/ faulty items for identical items of equivalent value

  • For your security & personal safety, CCTV cameras are in operation on these premises.

  • Management reserves the right to amend this policy without prior notice

  • You can return items that were originally part of the promotion but you will lose the promotional discount. For example, if the item you are returning is part of a “buy two, get one free” deal, your refund will be adjusted against the retail per-piece rate of the products you choose to keep after the return.

  • Credit/Debit card Payment: Note that your bank or card issuer can take 2-15 additional business days to process the transaction.

  • Voucher Payment: Only product exchange is possible – voucher is non-refundable and cannot be exchanged for cash / Gift card/voucher in part or full

  • Corporate Gift card Payment: Only product exchange is possible – the card is non-refundable and cannot be exchanged for cash / Gift card/voucher in part or in full

  • Any Club Apparel points collected during purchase will be reversed in case of a refund

  • Products purchased outside of stores at exhibitions and sale events will neither be exchanged nor refunded.

  • Unwashed, unworn or defective merchandise may be returned within 30 days of the purchase date for a full refund. All returned items must have tags attached, along with the original sales receipt

  • Undergarments, Accessories(artificial jewellers) and cosmetics, once the seal is opened, cannot be returned or exchanged for hygienic reasons

Shipping Policy
Return & Exchange Policy

Privacy & Safety

Modern2U knows that you are concerned about your privacy. This Privacy Policy is designed to help you understand what information Modern2U and its affiliates collect and what we do with it.

In addition, we want you to know that there are two instances where this Privacy Policy will not apply:

First, if you share information via a forum, social media site, or similar channel, the information you are sharing is not subject to this Privacy Policy.

Second, Modern2U’s products and websites may direct you to sites managed by people other than Modern2U. While we try to link only to sites that share our high standards and respect for privacy, Modern2U does not control and is not responsible for, the content or the privacy practices employed by those sites. You should pay attention and, if you go to someone else’s site, you should read their privacy statements before you provide them with any information.

WHO WE ARE
Modern2U operates and sells products around the world. If you would like to opt out from promotional communications from Modern2U or inquire about, update, or delete the personal information that we maintain about you, please see the section “WHAT YOU CAN DO” below.

WHAT INFORMATION Modern2U COLLECTS

The specific information about you that we collect depends on how you interact with Modern2U. For example, if you visit our website, we may collect certain information. But if you use one of our software products, we may collect totally different information. In general, however, the information Modern2U collects falls into a few broad categories.

 

Information That You Give Directly to Us

Sometimes, you may provide us with information directly, such as when you provide information to us by filling out a form on a webpage or on a product. Additionally, you may provide us with information via feedback forms, employment applications, registration forms, order forms, information requests, online surveys, or contests. Or you may provide us with information when you call us for technical support or warranty services. The information you provide may include name, physical address, email address, phone and fax numbers, company name, title or job position, employment history, purchase history, and plans for future purchases.

Information About Your Technology

Through some of our technology products, we may automatically collect device-specific information like device models, operating system versions, non-unique device identifiers, and network information. Likewise, when you visit our website, Modern2U may record information such as the web request that was sent to you there, your Internet Protocol address, your browser type and language settings, and the date and time of your visit. Our software products may also tell us what version of the software you are using.

Information About Your Usage

When using our technological products or visiting our website, we may record information about your experience. For example, details of how you used the product or website, what functions you utilized and how often, and information about crashes.

 

Like many websites, Modern2U may use "cookies" to recognize your computer on subsequent visits, either directly or through a web analytics tool. Cookies are small files created by websites that reside on the hard drive of the visitor’s computer and that store information about a visitor’s use of a particular website.


 

Information About a Device’s Location

Some of Modern2U’s products can determine the physical location of your device via sensors using various technologies such as GPS, and radio communication, and by reading light patterns using the camera in your device. While that location information is provided to Modern2U, we assure you that Modern2U’s products do collect location information.

 

For example, if Robert Jones installed one of our software apps on his phone, the app might assign his phone the name “#372A8DUF”. When Mr Jones uses that app, the app will tell Modern2U that device 372A8DUF was at certain GPS coordinates at a certain time. However, there is no way for Modern2U to trace those coordinates or 372A8DUF to someone named Robert Jones.

 

That being said, if you have separately granted a Modern2U business partner permission to correlate certain information (e.g., unique device identifiers and names or customer ID numbers), that partner may be able to discover your location by combining the information that you have provided them with the location information held by Modern2U. For example, our software may be incorporated into that partner’s app and Mr Jones may have given that partner permission to correlate his device name “372A8DUF” with his real name, Robert Jones – so that partner could use Modern2U’s connection between his location information and his device name and the partner’s connection between the device name and his real name to connect his location information and Robert Jones. However, Modern2U Team has no control over or access to that information and Modern2U Team requires all partners to contractually obligate themselves to comply with all laws, including all privacy laws, when using Modern2U Team’s location-providing products.

 

Information Modern2U Does Not Want

Modern2U does not knowingly collect and does not want any information from children under the age of 16. We do not design our products or websites to appeal to children and request that children do not provide us information through our products or websites and that parents monitor and not allow their children to provide us with such information.

 

WHAT WE DO WITH THE INFORMATION WE COLLECT

 

Modern2U is committed to making sure that you understand what we are doing with the information you provide with us. Modern2U only uses your information for legitimate business purposes such as:

 

To Provide and Improve Products Generally

Primarily, we use the information we collect from you to provide, maintain, and improve our existing products and services as well as to develop new ones. For example, unless we obtain a device name, there is no way for us to provide location information. And unless we know what a user was doing when an app crashed, there is no way for us to perform maintenance on the code to prevent crashes in the future. Likewise, unless we receive user feedback, there is no way for us to improve the features of our existing products and services or know if there is a new product or service that we should develop to satisfy our users. By providing this kind of information, you agree that we can use it for these purposes and disclaim any ownership rights in anything that we may create as a result.

To-Do Specific Things

Additionally, if we state that we are collecting information for a specific purpose, and you provide us with information, we will use it for that specific purpose. For example, if we tell you that you are submitting information to us for the purposes of applying for employment, then we will use that information to evaluate your candidacy for employment. Likewise, if you are submitting information to us for the purposes of a request for services under a warranty, then we will use that information to evaluate your request and fulfil our warranty obligations. However, there are some limited situations where we will use your information for additional reasons other than the specific purpose we identified. For example, the government requires that all companies of Modern2U’s size report certain information about our job applicants to ensure that we are in compliance with non-discrimination laws. And Modern2U may choose to share information about a warranty claim with your relationship manager so that he or she can follow up with you to ensure that the issue was resolved satisfactorily. By providing information that is identified as being collected for a specific purpose, you agree that we can use it for the identified specific purpose as well as other uses reasonably related to the specific purpose.


 

To Share with Others

Modern2U also may share your information with third parties so that they can do things on our behalf. For example, we may share your employment application with a company that performs background checks for us. Or our mobile apps may upload information to a third-party company that hosts our software products. In all cases, Modern2U will only provide these parties with your information after entering into contracts with these third parties that are reasonably designed to protect the privacy and security of your information. By providing this kind of information, you agree that we can use it for these purposes under this restriction.

Modern2U also may share your information with specific parties or the public if we have taken steps to alter the information so that it becomes non-personally identifiable. That means that this information can no longer be used to identify you as an individual, either alone or through combination with readily available public information. For example, you may respond to a customer satisfaction survey where you provide information about yourself, your use of Modern2U's products, and your satisfaction with those products. Modern2U may send out a public announcement about the results of that survey, including the information you provided us, so long as the information cannot be readily used to identify you as an individual.

Of course, Modern2U may share your information with third parties if you explicitly consent to us doing so or if it is required in order for us to perform the activity for which you provided us with the information. Examples include:

  • if you place an order with Modern2U, we may use your address so that we can send you an order.

  • If you complete Modern2U training and you ask us to submit the results to specific certification organizations, Modern2U may do so.

    • if you sign up for a contest offered by Modern2U, Modern2U may provide the information you supplied to a third party so that they can deliver awards to contest winners.

 

To Respond to Exceptional Circumstances

Finally, there are also some exceptional reasons why Modern2U might disclose your information. Examples of these situations include the following: to protect the security of Modern2U’s products and websites as well as the information provided to us by other users, to respond to claims by third parties that information provided by you violates their rights, to comply with laws or regulations applicable to Modern2U, including responding to subpoenas or another judicial process, or as required or beneficial in connection with the purchase or sale of any of Modern2U's lines of businesses or corporate assets.

 

IF YOU WOULD LIKE MORE DETAIL

 

So far, we have provided you with an overview of how we collect various types of personal information and how we might use such information. We have provided it in this general format in order to make it easier to follow. However, we understand that you may be interested in more detailed information. This comprehensive list may, by its nature, be overinclusive. Because different jurisdictions define personal information differently, a category of information may or may not be considered personal information in a particular jurisdiction based on how Modern2U can reasonably use it depending on a particular use scenario. In addition, Modern2U may not collect the same categories of information for every individual in a given situation, as circumstances can vary. Therefore, just because a category of information appears on the chart, this does not mean that it is truly personal information or that Modern2U actually collects that information about you. If you want to know what information we collect specifically about you, you can exercise your rights as described in the section “WHAT YOU CAN DO” below.

WHAT YOU CAN DO

 

At the bottom of every Modern2U website (e.g., www.modern2u.com) there are two links that you can use to make sure that Modern2U uses your information in accordance with your preferences.

  • “Restrict Data Use” – By following this link and providing us with the requested information, you can let us know that you do not want us to use your information or share your information with third parties for marketing purposes. This is only necessary if you have previously opted in and allowed us to use your information for these purposes. Modern2U does not sell personal information or use the information for marketing purposes without consent.

  • “Exercise My Rights” – Various privacy laws grant you certain rights with regard to your personal information. By following this link, going through the identity verification process, and providing us with the requested information, you can let us know that you wish to exercise the personal information rights available to you. While they vary greatly among jurisdictions, these rights generally include the right to know what types of personal information that Modern2U holds about you, the right to correct any incorrect personal information that Modern2U holds, and the right to have Modern2U delete personal information that Modern2U holds. You should understand that these rights do have exceptions and limitations (e.g., information necessary to carry out an existing business transaction with you, information that a government agency requires us to collect and maintain), the scope of which varies by jurisdiction. Modern2U has engaged a third party, LexisNexis, to verify the identity of every person making a request, and Modern2U never sees the questions or answers used to verify your identity. After validation of your request, Modern2U will investigate the extent to which we hold your personal information if any, and respond to your request within thirty days to the e-mail address you provide.

 

Modern2U will respond to such requests, including deleting the requested information if Modern2U Team no longer has a legitimate business purpose for holding it. As noted previously, your information may persist in data backups that we maintain as part of our regular business, but we will not use that information for any purpose other than restoring our systems.

 

If you exercise your privacy rights through the privacy portal of a business partner for whom Modern2U holds data, those business partners can forward your request to Modern2U through an interface set up by Modern2U. If Modern2U receives your request in this manner, Modern2U will comply with the request as if you had requested it directly as noted above with two exceptions. First, the business partner will verify your identity prior to forwarding your request to Modern2U. And second, rather than responding directly to you, Modern2U will respond to the business partner to whom you submitted your request, who in turn is responsible for responding to you.

 

OTHER THINGS YOU SHOULD KNOW

 

Modern2U will take commercially and technologically reasonable precautions to protect your information while it is in our possession. However, due to the nature of the Internet and current technology, no computer system is completely safe, and we cannot guarantee the security of your information. This Privacy Policy describes what information Modern2U collects and what we do with it so that you can make an informed decision when you share information with us, given these inherent risks.

 

Privacy is not a “one size fits all” situation. Some people are happy to share information so long as it provides them with some benefit. Others prefer to forgo some benefits in order to maintain a greater amount of privacy. If you prefer to limit your disclosure of information, you may wish to set your browser to block cookies or set your computer to delete all cookies on a periodic basis (for more information about how Modern2U uses cookies in advertising. Alternatively, you may wish to forgo installing certain software or seeking certain benefits that require the disclosure of particular information. Modern2U is providing transparency so that you can decide what level of disclosure is best for you considering the risks involved.

 

Some browsers have incorporated "Do Not Track" (DNT) features that can send a signal to the websites you visit indicating you do not wish to be tracked. Because there is not yet a common understanding of how to interpret the DNT signal, our services do not currently respond to browser DNT signals. You can use the range of other tools we provide to control data collection and use, including taking steps to discourage the use of cookies described therein.

 

HOW WE CAN CHANGE THIS POLICY

 

Modern2U may change this Privacy Policy from time to time, however, we will not reduce your rights under this Privacy Policy for any previously provided data without your explicit consent. We will post any privacy policy changes on this page and we may also provide a more prominent notice, such as providing email notification of privacy policy changes.

Wholesale Inquiries

Thank you for your interest in Modern2U products. We hope they are items your customers will continue to cherish over time. For wholesale, prices will be 10%OFF when the number of one item is above 15. Contact 499437946@qq.com for a bit more information.

Payment Methods

- PAYPAL

Store Policy
Customer Care​
Privacy & Safety
Wholesale Inquiries
Payment Methods

At Modern2U, we are passionate about delivering a fashionable vibe to an increasingly developed electronic world in regular life. The relationship between fashion and electronics combines better here at Modern2U. We strive to provide you with a modern fashionable lifestyle by being part of Modern2U community. For fulfilling this mission, we've recruited and cooperated with a bunch of top designers and brands in this field, apart from that, we've provided flexibility to the designer, thereby ensuring the products we present to you are with high-quality. We are dedicated to developing electronics from any aspect of daily life that integrates into your chic life. We hope our effort could add a contemporary aesthetic that achieves balance, elegance and finesse in your daily life.

Customer Care

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